Vona is an app for running a Nigerian household. It's a marketplace for booking ID-verified professionals — plumbers, electricians, generator technicians, and other trades — plus a set of everyday tools for the rest of home life: tracking your homes and assets, bills and subscriptions, family finances, the people who help run your household, your vehicles, and a document vault for the paperwork you actually need to keep.

Any household that wants its day-to-day organized in one place — whether that's a single person managing their own apartment, or a larger household sharing an account across several members. It's also for the independent professionals who join the platform to find verified bookings.

Creating an account and using the core household tools is free. Some features require an active household subscription, billed through the app; booking a professional is paid per job, at the rate agreed for that booking.

Vona is currently in development. We're launching on iOS and Android at the same time — join the waitlist from the Download page and we'll email you the moment it's ready, no spam, just one email.

Yes. A household account has one owner and can include additional members. The owner can add or remove members; any member can see the household's shared data (homes, bills, finances, vehicles, documents) and the household's current subscription status.

Only the household's owner can purchase, change, or cancel the subscription. Every member can view the current plan and billing history.

Households in the same estate or neighborhood can join or create a community group together, and earn badges for milestones your household hits along the way. It's a structured feature — not open, free-text social media — and the same acceptable-use rules that apply everywhere else on Vona apply there too.

Every professional profile completes an identity and trade-verification process before it can accept bookings — including a government-issued ID and trade credentials. Vona can decline, suspend, or revoke that verification at any time.

Booking a professional creates an agreement between your household and that professional for the job requested. You can message them directly in-app once the booking is confirmed, and a start-of-job PIN confirmation helps make sure the right person shows up. When the job is done, you can leave a review.

Report it at any time through the in-app reporting tool on that booking. Our Trust & Safety team reviews every report. Vona facilitates the booking but isn't the employer of professionals on the platform — they're independent contractors who set their own availability.

Subscription and any in-app payments are processed through Paystack inside a secure checkout — Vona never stores your full card details on its own servers.

Yes, at any time, if you're the household's owner. You can cancel immediately, which ends access right away, or let the current billing period run out and not renew — you choose which at the moment you cancel.

Booking payments are agreed and settled for the job itself; subscription billing is separate, ordinary platform billing for access to Vona's features. Circumventing the booking or payment flow to avoid platform fees isn't permitted under our Terms of Service.

Yes. From Account → Privacy & Data in the app, you can request an export covering your profile, your household's homes, vehicles, and document titles and metadata, your bookings, badges, subscription status, and your most recent notifications — no need to email support and wait.

From the same Account → Privacy & Data screen. Deleting your account revokes every active session, clears your name, email, and phone number from our systems, and closes your login for good. If you own a household with other members, we'll ask you to remove them or hand over ownership first, so their access isn't disrupted — deleting a solo household's owner account closes that household entirely, and deleting a member account simply frees that member's seat.

No. We don't sell personal information, and the device token used for push notifications is only ever used to deliver your own account's notifications. See our Privacy Policy for the full detail on what we collect and why.

Email support@vona.ng or use the contact form on our Contact page, and we'll reply by email. You can also reach us at +234-802-068-9069 during business hours.

Head to the For Pros page for details on what verification involves and how to apply.